Privacy Policy for Shoputo.com

Effective Date: December 13, 2025

At Shoputo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (shoputo.com), use our mobile application, or interact with our services as a buyer, seller, or visitor. By using Shoputo, you consent to the practices described in this policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Effective Date” above. Your continued use of Shoputo after such changes constitutes your acceptance of the revised policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we may collect include:

Personal Information
– Account Information: When you create an account or register as a buyer or seller, we collect your name, email address, phone number, date of birth, and billing/shipping address.
– Payment Information: Details such as credit/debit card numbers, bank account details, or other payment methods provided through our secure payment gateways. We do not store full payment details on our servers; this is handled by third-party processors.
– Order and Transaction Data: Information about purchases, including items ordered, delivery addresses, order history, and seller interactions.

Non-Personal Information
– Usage Data: Automatically collected details like your IP address, browser type, device information, pages visited, time and date of visits, and referral sources.
– Location Data: Approximate location based on your IP address or precise location (with consent) for delivery services and personalized recommendations.
– Communication Data: Information from emails, chat support, or feedback forms you submit.

Information from Third Parties
– We may receive data from partners, such as shipping providers (delivery confirmations) or analytics services (aggregated usage trends).

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless explicitly required for a specific service and with your consent.

2. How We Use Your Information

We use the collected information for the following purposes:
– To process and fulfill orders, manage your account, and provide customer support.
– To communicate with you about your account, orders, promotions, or service updates.
– To personalize your experience, such as recommending products based on your browsing history or past purchases.
– To operate and improve our platform, including analyzing trends, detecting fraud, and enhancing security.
– To comply with legal obligations, resolve disputes, and enforce our terms of service.
– For marketing purposes, such as sending newsletters or targeted ads (you can opt out at any time).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share it in limited circumstances:
– With Service Providers**: Trusted vendors who assist us in operating the site (e.g., payment processors, cloud hosting, email services, delivery partners). These parties are contractually obligated to protect your data.
– With Sellers: For multi-vendor transactions, we share necessary order details (e.g., shipping address) with the relevant seller to fulfill your purchase.
– For Legal Reasons: If required by law, subpoena, or government request; to protect our rights, safety, or property; or to investigate potential fraud.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All sharing is done with appropriate safeguards, such as data processing agreements.

4. Cookies and Tracking Technologies

Shoputo uses cookies, web beacons, and similar technologies to enhance your experience:
– Essential Cookies: Necessary for site functionality (e.g., maintaining your shopping cart).
– Performance Cookies: Help us understand how the site is used (e.g., page load times).
– Targeting Cookies: Enable personalized ads and content.

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit site features. For more details, see our Cookie Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for data in transit and at rest, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection. You are responsible for keeping your account credentials confidential.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data:
– Access and Correction: Request a copy of your data or correct inaccuracies.
– Deletion: Ask us to delete your information (subject to legal retention requirements).
– Opt-Out: Unsubscribe from marketing emails or withdraw consent for data processing.
– Portability: Receive your data in a structured format.

To exercise these rights, contact us at support@shoputo.com. We will respond within 30 days. For users in the European Economic Area (EEA), we comply with GDPR; in other regions, applicable local laws.

7. Children’s Privacy

Shoputo is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly. Parents or guardians can contact us to review or remove a child’s information.

8. International Data Transfers

Shoputo operates primarily in India but may transfer data to servers or partners in other countries. We ensure such transfers comply with applicable laws, using mechanisms like standard contractual clauses.

9. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined above, or as required by law (e.g., tax records for 7 years). After that, we securely delete or anonymize it.

10. Contact Us

If you have questions about this Privacy Policy, please reach out to:
– Email : support@shoputo.com
– Address : Shoputo Technologies., Joshi lane Ghoti bk,Nashik ,MH ,India
– Phone : +91-2553358184

Thank you for trusting Shoputo with your information. We value your privacy and are dedicated to maintaining it.